To read the scheme announced by the Government of India (GoI), Ministry of Finance (vide no. F. No.2/12/2020 – BOA.I dated 23rd October, 2020), for grant of ex-gratia payment of difference between compound interest and simple interest for six months i.e. 1.3.2020 to 31.8.2020, to the eligible borrowers in specified loan accounts, Click Here

To read the detailed FAQs of the scheme, Click Here

Redressal of Customer Grievances related to the Ex-Gratia Payment Scheme

You may register your complaint related to the Ex-Gratia Payment Scheme of your Loan through the following channels:

Please call the Customer Service on the following numbers- 0141-4921100 / 0141-2747273

Email to: [email protected]
If you are still not satisfied with the resolution you receive, or you don’t receive any response within 7 working days you can write, mail or call to the Nodal Officer of the company or you may visit the registered office of our company to register your query/complaint :-

Mr. Kan Singh Shekhawat (Nodal Officer)
First Floor, C-24A, Pankaj Singhvi Marg,
Near Vidhansabha,
Lalkothi, Jaipur- 302015
E-Mail ID: [email protected]
Office: +91 141-4921100
Mob: +91 9887520051